Customer Portal - Chart

Business Problem

Problem Summary :

Multiple Systems - Salesforce for CRM and external system for customer portal (graphical presentation of medical reports), No integration

Challenges :

Budget
Schedule
Complexity

Our Solution

Solution Summary :

Replaced external customer portal with Customer Community on top of Salesforce platform, Implemented and automated business process, Implemented Custom Chart

Platform :

Salesforce Customer Community
Integration
Chart

Benefits :

Cost effective single Automated system
Customer portal – use anywhere from any device
Increased Customer Satisfaction